Dear Valued Customer,
It has come to our attention that the initial setup and calibration of the SP Tools Flex-head Torque Angle Pro is not explained properly or in enough detail in the instruction manual. We have taken steps to have the instruction manual revised and will be replacing it with a more detailed version soon. In the meantime, we would like it known that the initial setup requires for the customer to leave the torque wrench on a stable, level surface for the first calibration. Any movement at all will present an error code during the calibration stage.
Our second topic we would like to discuss is accessing the battery compartment. This can prove difficult to do with just your hands so please use an appropriate tool to access the battery compartment to prevent personal injury or damage to the product.
As always, we appreciate your business and if you have any questions or concerns do not hesitate to reach out to our support team. Our ours of operation are M-F, 7–7 Central Time Zone.
Thank you and have a great day!!